• Request house checks – Going out of town? You can sign up to have the Police Department check on your house while you are gone.
• Enter a complaint – enter any complaint or issue you would like to bring to the City's attention as a citizen service request, such as parking or traffic complaints, report an abandoned shopping cart, and more. You can also view any complaints you have previously entered online to check their status.
• Pay Bills Online – Pay your personal property taxes, real estate taxes, special assessments, and water/sewer bills by e-Check (ACH) or credit card.
• Purchase parking permits online– monthly, quarterly, half year and full year parking permits can now be purchased online by e-Check or credit card.
• Lookup your property - Use our Property Search application to find property information, assessment information, tax history, locate your polling place and more!
• Lookup personal property accounts - find business information and personal property tax records
• View crime statistics and crime maps - See what’s happening in your area in regards to crimes, view crime maps, crime statistics, and other police reports
• View Road Closures – Get up to the date information on road closures. Find dates and times of these closures.
• Add Your Emergency Contact Information – Do you or a relative living in West Allis have special conditions or would liked to be contacted in case of an emergency? Authorized users of the e-Services site can enter in emergency contact information, preexisting medical conditions, and prescriptions. When 911 is called, dispatchers, first responders, paramedics will have this information available to them when responding to that property. This is a secured site and information is only available to Police and Fire personal during an emergency situation. [Coming soon!]
• Use Online Crime Reporting – Gives you the ability to report simple crimes online without having to visit the Police Department. Report Harassing/Threatening phones calls, Hit and Run Accidents with minor damage, Identity theft, Lost Property, and Vandalism. After filling out the required data, an officer will review each report. Upon approval a copy of the police report will automatically be sent to you via email. Some reports may require additional information and require you to visit the police station to talk to an officer.
• Find an Accident Report - look up Accident reports filed with the West Allis Police Department

We will be adding more features in 2010. Our plans include:

• Add more types of complaints for online reporting.  Some complaints that may be added include Traffic and Street Light Outages, Property Complainants (Abandoned, Drug), Garbage/Refuse and Graffiti.
• Request Services – Request Special Pickup (yard waste), Special Pickup (refuse), obtain an Overnight Parking Permit.
• Some features will require that you register for an e-Services account so that we can communicate with you. e-Services accounts are available to any West Allis resident. Additionally, registered users can visit the Police Department to have their identity validated. Once validated, a registered user’s account will be authorized to add Resident Emergency Information to the account to identify emergency contact information, and special needs or circumstances that will help Public Safety officers respond to an emergency situation. All online account information will be kept private and not shared with other agencies unless required to do so by law. For complete details of our privacy policy, please click on the Privacy link below.